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What Does a Virtual Assistant Actually Do?

So, you’ve heard about Virtual Assistants, but you have a few reservations. You’re a small business owner with a lot on your plate and come on, is a VA really what you need? What is it they actually are able to do? Well, if that’s a concern, read on. ⁣⁣ ⁣⁣ A VA will likely be hired to perform specific types of duties and will be assigned with general virtual office responsibilities. By completing these various jobs, small business owners can boost their productivity levels and help the small business grow to new heights. Here are a few examples of the tasks a VA can do for you: ⁣⁣ ⁣⁣ • Bookkeeping and payroll duties: calculating hours, adding expenses, updating salaries.⁣⁣ ⁣⁣ • Receptionist duties: answering calls, leaving voicemails and checking messages.⁣⁣ ⁣⁣ • Database building, entry and updates (sales, contacts, Excel spreadsheet design, etc.).⁣⁣ ⁣⁣ • Performing banking needs, like paying bills and transferring funds.⁣⁣ ⁣⁣ • Writing and sending invoices to clients.⁣⁣ ⁣⁣ • Creating, filing and presenting weekly reports on sales, deliverables, hours and tasks.⁣⁣ ⁣⁣ • Checking email, responding to customer inquiries and managing spam.⁣⁣ ⁣⁣ • Organising technical support tickets and participating in chat support.⁣⁣ ⁣⁣ • Creating newsletters, and sending out invites. ⁣⁣ • Establishing, updating and managing a calendar of important events.⁣⁣ ⁣⁣ • Scheduling appointments with clients, businesses and salespeople.⁣⁣ ⁣⁣ • Launching and maintaining cloud computing accounts (DropBox, OneDrive, Google).⁣⁣ ⁣⁣ • Converting, merging and splitting .PDF files.⁣⁣ ⁣⁣ • Preparing training manuals for new staff members or remote workers.⁣⁣ ⁣⁣ • Composing documents from handwritten drafts, faxes and dictations.⁣⁣ ⁣⁣ • Create forms or surveys for customer feedback.⁣⁣ ⁣⁣ • Proofreading documents and other office materials.⁣⁣ ⁣⁣ • Producing graphs from your spreadsheets.⁣⁣ ⁣⁣ Do you want to know the really great thing about hiring a VA to help you out? It can by done on a job-by-job basis or we can work for you for a specific length. ⁣

If you’re interested to see just how Middleton PA Services can be the perfect Virtual Assistant Service to help your business grow, drop us a message or give us a call.

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